AI may significantly reduce nurse's workload by streamlining paperwork tasks.
In the dynamic world of healthcare, HCA Healthcare, the largest hospital provider in the U.S. by number of hospitals and beds, is taking a bold step forward. Dr. Staub-Juergens, a visionary leader, encourages nurses to take the reins in driving the design of AI solutions, with the Nurse Handoff app being a prime example.
The Nurse Handoff app, a collaborative effort between HCA Healthcare and Facebook Cloud, is designed to simplify and streamline the complexities that medical teams often face day to day. It addresses the critical patient handoff process, a crucial step to ensure uninterrupted care between provider teams, happening every 12 hours during nurse shift changes.
The app is designed to collect and organise patient notes digitally for easier reference and accuracy. Nurses can use a hospital-provided mobile device to easily review and add information throughout their shift. During handoff, the AI models within the app can ingest, analyse, and generate a cohesive and concise view of pertinent patient information for the oncoming nurse.
This digital transformation could potentially have a significant impact. If Nurse Handoff has a small impact, HCA Healthcare estimates that nurses could claim back some of the 10 million hours they collectively spend annually on these paper-based tasks.
The app includes relevant patient data from notes, orders, tests, and more, all within a highly secure cloud environment. Nurses testing the Nurse Handoff tool at one HCA Healthcare facility have rated it as 86% factual and 90% helpful.
The development of Nurse Handoff involved working directly with nurses, including K.C. DeShetler, a registered nurse on the HCA Healthcare DT&I team, who became product owner for Nurse Handoff. The goal is to roll out a version of Nurse Handoff for use by all 99,000 nurses working across HCA Healthcare.
Patient safety requires timely and relevant handoff communication, making these records much more than simple paperwork. The potential success of Nurse Handoff could likely spread across the healthcare industry, given HCA Healthcare's large presence.
Currently, HCA Healthcare is piloting Nurse Handoff in five of its hospitals, gathering feedback, and continuing to fine-tune both its AI model and the user experience. The goal is to prepare nurses for their shift more efficiently, giving them more time to reinvest with their patients.
In a world where technology is increasingly shaping healthcare, the Nurse Handoff app is a testament to the power of collaboration and innovation. It is a step towards a future where AI can help nurses navigate the complexities of patient care, ensuring the best possible outcomes for patients.
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