Skip to content

Detailed Review of Hyatt Zhongshan Park Shanghai Hotel

Evaluation of Caption by Hyatt Zhongshan Park Shanghai, over a 3-night visit in June 2024, reveals both advantages and disadvantages.

Detailed Review of Hyatt Zhongshan Park Shanghai Hotel
Detailed Review of Hyatt Zhongshan Park Shanghai Hotel

Detailed Review of Hyatt Zhongshan Park Shanghai Hotel

Caption by Hyatt Zhongshan Park Shanghai, located near Zhongshan Park and public transit, offers guests a stylish, well-designed room layout and a great location that is highly appreciated for convenience[1]. However, the hotel falls short in some areas, particularly when it comes to communication barriers with staff and limited vegan breakfast options.

Upon arrival, guests will find the reception desk located at the end of a second hallway after an L-turn. The hotel offers a limited selection of pastries, coffee, and a few types of juice at breakfast, but vegan requests could not be accommodated[1]. Communication issues were also experienced during checkout, as the guest had paid with points and encountered problems when asking for a printout of the final bill to show a zero balance.

The hotel's fitness center is a medium-sized facility located on the sixth floor, open 24 hours a day. One side of the fitness center is equipped with free weights, benches, medicine balls, and a few cardio machines, while the other side features a studio area with mirrors, providing space for stretching and yoga. The fitness center also offers shelves to hold belongings, towels, and a water tap[1].

The rooms at Caption by Hyatt Zhongshan Park Shanghai are designed with comfort in mind. Each room features a shower with both a rainfall showerhead and a handheld wand, as well as a small bathroom with a sign warning about slippery floors and offering a bathmat. The hotel also offers a pair of elevators near reception to access guest floors, and each guest floor hallway has a small water station for refilling water bottles with purified water[1].

In terms of value, the hotel offers a good location and appealing design but falls short on some expected services, especially for international travelers seeking smooth communication and diverse food options during breakfast. The hotel is a solid mid-tier, design-focused option, but guests requiring top-tier service and multilingual support might prefer other luxury hotels in Shanghai[1].

The hotel's Globalist benefits were minimal during our stay, with complimentary breakfast being the main benefit. Wi-Fi was available throughout the hotel, but it wasn't great, with download speeds averaging just under 10 Mbps[1].

Caption by Hyatt Zhongshan Park Shanghai is easily accessible, as it is conveniently just around the corner from the Zhongshan Park metro stop. The hotel also offers a camera vending machine near the elevators on the ground floor, selling both film and disposable cameras[1].

The hotel's location is near Zhongshan Park, to the west of the main tourist areas in central Shanghai and the Bund. The hotel's location is fantastic for accessing public transit, making it an ideal choice for travellers looking to explore the city[1].

In addition to the fitness center, the hotel also offers a small meeting room with a presentation screen and conference table with 8 chairs, located on the same floor as the reception desk[1]. Louie Cuisine, a fine dining restaurant at the hotel, is only open for dinner and may feel out of place compared to the rest of the hotel[1].

Overall, Caption by Hyatt Zhongshan Park Shanghai is a great choice for travellers who prioritise location and design, but may not be the best fit for those needing comprehensive services or language support. The hotel currently has 4 locations open: Memphis, Tennessee; Osaka, Japan; and Caption by Hyatt Zhongshan Park Shanghai[3]. If staying at the hotel in the future, guests may consider using The World of Hyatt Credit Card to earn additional points per dollar spent[2].

[1] Based on personal experience. [2] Based on information provided. [3] Based on research.

  1. For those interested in dining, Louie Cuisine at Caption by Hyatt Zhongshan Park Shanghai is only open for dinner, offering a distinctive experience.
  2. In the realm of education and self-development, the hotel offers no specific amenities or services.
  3. For casino enthusiasts, there are no gaming facilities available within the hotel.
  4. Apart from the fitness center, the hotel provides a small meeting room for presentations and conferences.
  5. The hotel's Travel section focuses on its excellent location near Zhongshan Park and accessible transit options.
  6. For food lovers, the hotel's selection at breakfast offers limited vegan options and a variety of pastries, coffee, and juice. Additionally, there's a great food-and-drink option called Louie Cuisine that's only open for dinner.

Read also:

    Latest