Enhancing Participation in Job Assistance Programs Through Volunteer Efforts
In a commendable initiative, the Camden Council, in collaboration with the New Economics Foundation (NEF), embarked on a 12-week test and learn pilot from March to May 2025. The project, led by a multidisciplinary team, aimed to engage more Camden residents who are out of work due to disabilities and poor health, offering support including employment assistance.
The report detailing the background, process, insights, and outcomes of this pilot is now accessible via this link. The report provides a comprehensive understanding of the pilot and its implications, structured to guide readers through each stage of the project.
The approach used for the pilot was user-centered design, incorporating rapid feedback and iteration. This method ensured that the needs and perspectives of the residents were at the forefront of the project, enabling the team to tailor their support effectively.
The multidisciplinary team leading the pilot brought skills such as frontline experience, user research, behavioural insights, and data analysis to the table. This diverse skill set allowed for a holistic and informed approach to the project.
The pilot took place over a 12-week period, during which the team engaged with numerous residents, offering them a call to discuss the support available in the borough. The report highlights the insights and outcomes of this pilot, aimed at supporting Camden residents with disabilities and poor health.
Notably, this type of approach is being advocated through the Cabinet Office's Test, Learn, and Grow agenda. The report also explores how the learning and experience from the pilot could be built on in other parts of the country and through national-level policy and practice.
The organisation that collaborated with Camden Council on this project was the Camden Disability Action. The success of this pilot underscores the importance of collaborative efforts in addressing the unique challenges faced by Camden's residents and paves the way for future initiatives aimed at supporting those who need it most.
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