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Ford Faces Litigation over Door Handle Issue in Mustang Mach-E Model

The innovative design of the Ford Mustang Mach-E ditches conventional door handles, opting instead for an electronic E-Latch system. This move aims to deliver a smooth entry experience. Regrettably, for certain owners, this sleek technology has morphed into a source of challenges.

Ford is being sued over the design of the door handles on the Mustang Mach-E model.
Ford is being sued over the design of the door handles on the Mustang Mach-E model.

Ford Faces Litigation over Door Handle Issue in Mustang Mach-E Model

The Ford Mustang Mach-E is at the centre of a class action lawsuit, led by John Salas and Francisco Xavier Gonzalez, that alleges the automaker misrepresented the ease of use of the vehicle's E-Latch system and failed to warn consumers about its potential drawbacks.

The lawsuit, which was first reported by Car Complaints, argues that the E-Latch system's flaw poses a safety hazard, particularly in emergency situations and for children and pets. The Mustang Mach-E lacks a traditional key slot or external manual door release, meaning that if the 12-volt battery dies, owners cannot unlock the doors from the outside.

The lawsuit further claims that Ford failed to provide a proper fail-safe for the E-Latch system, and the necessary equipment for jump-starting the Mach-E is typically stored inside the vehicle, creating a catch-22 scenario for owners.

The lawsuit, which has its jurisdiction in Michigan, applies only to California residents who own or lease 2022-2025 Mustang Mach-E models. However, affected vehicle owners from other states such as California, Florida, and Texas can also be involved.

If successful, the lawsuit could push Ford to introduce a hardware revision, such as adding a hidden key slot or an emergency manual release. A ruling in favour of the plaintiffs may set a precedent for stricter safety regulations regarding electronic door mechanisms in future EV designs.

The outcome of the lawsuit could potentially lead to an industry-wide shift in the design of electronic door mechanisms in EVs, as the Mustang Mach-E's doors can only be unlocked electronically using the E-Latch system. The lawsuit does not mention any response from Ford regarding the legal challenge.

The design flaw poses a safety hazard, especially in emergency situations, for young children, and for pets who are completely dependent on external access. It's hoped that a resolution to this issue will ensure the safety and convenience of all Mach-E owners.

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