Market Leader Transitioning Toward a Service-Focused Model in IT Channel
In the dynamic world of information technology, Germany has emerged as a frontrunner in the IT business, leading Europe in total revenue for software and services, as well as managed services and cloud. According to the Q2 2025 data, Germany's share in these sectors amounts to 27% and 25% respectively, surpassing other European countries.
However, a closer look at the IT landscape reveals that Germany is not without its challenges. The country is significantly behind in core AI investments, with other European nations spending more on AI infrastructure. This discrepancy is particularly evident in the sectors of machine learning and predictive analytics, where other European countries are focusing on more complex and potentially profitable applications.
One area where Germany lags behind is the implementation of chatbots and speech recognition. While these technologies are already widely adopted in other European countries, Germany is playing catch-up. The European average for the use of these technologies stands at 61%, while in Germany, only 53% of service providers discuss AI with their customers via software.
The German market for hardware has also seen a shift. Making money with hardware has become more challenging, and there seems to be an excess of investment in end devices and hardware, which may not yield the desired returns. This situation has prompted a need for safe and effective ways for German companies to integrate AI into their business models.
Despite these challenges, Germany's IT sector is not without positives. The country is above the European average in AI PC investments and has seen a 15% increase in software and services revenue in Q2 of 2025. The managed services and cloud sector has also experienced significant growth, with a 22% increase in revenue during the same period.
At our website's Congress 2025, Joe Turner, Global Director of Research & Business Development at Context, presented an outlook on the development of the German IT channel. His insights provided a comprehensive view of the current state and future direction of the German IT industry.
In conclusion, while Germany leads Europe in certain IT sectors, there are areas where the country needs to catch up, particularly in core AI investments and the implementation of advanced AI applications. As the IT landscape continues to evolve, it will be interesting to see how Germany navigates these challenges and continues to shape the future of the European IT industry.
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