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In a groundbreaking move, Inventx and 3ap have entered into a strategic partnership aimed at accelerating digitalisation in the Swiss health insurance sector. The focus of this collaboration is on improving operational efficiency and enhancing the customer experience.
Emanuele Diquattro, CEO of Inventx, stated that this partnership enables insurers to utilise new front-end technologies productively and securely. Inventx, with its long-standing experience in managed services for the health insurance sector, brings a wealth of knowledge to the table. On the other hand, 3ap, a company specialising in agile product development, offers innovative solutions to address challenges quickly and sustainably.
The partnership intends to deliver modern, easily integrable solutions that help insurers bring innovations in data and customer experience to market faster. These solutions will be integrated into existing system landscapes and sales processes, thanks to an integration layer developed to connect systems in an automated and consistent manner, enhancing efficiency and improving conversion rates.
The applications developed by the partnership will address various aspects of the insurance process, including premium calculations, quote requests, and online policy sign-ups for both customers and advisers. This digital service emphasises customer journeys and the use of modern technologies.
Aleksandar Milosevic, CEO of 3ap, mentioned that their solutions, provided locally, securely, and at scale through the partnership with Inventx, address challenges end-to-end quickly and sustainably. The partnership also includes engagement with the Swiss health insurance community through joint projects and innovation formats, aimed at strengthening digital capabilities across the sector.
The partnership continues to focus on improving operational efficiency and enhancing the customer experience. While there is currently no information available about the person who leads 3ap, the collaboration between Inventx and 3ap is set to redefine the Swiss health insurance sector, offering a decoupled architecture to benefit clients.
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