ROGA Establishes Guidelines for Exclusive Programs, Emphasizing Attention on RG Matters
New Guidelines for VIP Programs from Responsible Online Gaming Association
The Responsible Online Gaming Association (ROGA) has released updated guidelines for operators, with a special focus on VIP programs. These new guidelines aim to promote a safer gaming environment by implementing evidence-based approaches, particularly for high-value players:
Enhancing VIP Programs with Responsible Gaming
ROGA's director, Dr. Jennifer Shatley, emphasized the importance of VIP programs adhering to responsible gaming (RG) standards. Shatley stated that the ultimate goal is to create enjoyable and recreational experiences for players, while ensuring their well-being.
To make VIP programs safer, certain principles should be followed. First and foremost, all VIP hosts need thorough training in RG practices. Education is paramount in early detection and response to potential gambling issues.
In addition, there should be an automated review process and a clear escalation process for addressing potential risks. These systems allow for prompt action to be taken when necessary.
RG messaging should also be integrated into all VIP communications, informing players of the dangers of excessive gambling and encouraging them to make informed decisions.
Best Practices for VIP Programs
According to ROGA, annually reviewing VIP programs is essential to identify areas for improvement and ensure the programs remain effective. VIP hosts should also abstain from offering incentives to players who are in self-exclusion, cool-off, or suspended periods to avoid potential harm.
Moreover, VIP programs should come equipped with responsible gambling tools and resources, offering players immediate access to support services if needed. The guidelines further advocate for transparency regarding player data to foster informed decisions.
These new guidelines represent a significant step toward aligning player incentives with responsible gaming practices and addressing concerns about gambling addiction as the legal sports betting industry continues to grow in the U.S.
Educational Resources:
- Responsible Online Gaming Association
- American Gaming Association
- National Council on Problem Gambling
- National Center for Responsible Gaming
- International Centre for Gaming Regulation
These guidelines reflect a progressive move toward harmonizing player incentives with robust responsible gaming safeguards, addressing concerns about gambling addiction in the context of the rapid growth of legal sports betting in the U.S.[1][2][5].
- The Responsible Online Gaming Association (ROGA) has highlighted the importance of sports betting VIP programs adhering to responsible gambling (RG) standards, aiming to create enjoyable and recreational experiences for players while ensuring their well-being.
- In order to make VIP sportsbook programs safer, ROGA advises that VIP hosts should receive thorough training in RG practices, and that an automated review process and clear escalation process should be implemented for addressing potential risks.
- ROGA's guidelines advocate for integrating RG messaging into all VIP communications, informing players about the dangers of excessive gambling and encouraging them to make informed decisions. This is particularly important in the context of growing gambling-trends, such as legal sports betting, to address concerns about gambling addiction.
