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Telecom Disruption: Temporarily Inaccessible Telephone Exchange Causes Spike in Illnesses

Bergische Gladbach's Online Platform

Telecommunications Disruption: Temporary Inaccessibility of the Call Center
Telecommunications Disruption: Temporary Inaccessibility of the Call Center

Telecom Disruption: Temporarily Inaccessible Telephone Exchange Causes Spike in Illnesses

The city of Bergisch Gladbach has announced that its switchboard will be unavailable during the 35th calendar week. However, citizens are advised not to worry as urgent cases can be directly addressed by contacting the published departments or contact persons in the city.

The temporary unavailability of the switchboard is not a permanent issue and it is expected to resume its operations at the beginning of the next week. The city has made contact information available for handling urgent citizen inquiries, which can be found on the municipal homepage of Bergisch Gladbach.

Citizens can find the published numbers of relevant colleagues on the municipal homepage, including the Standesamt (registry office) and the city’s Stabsstelle Wärmeplanung, Klimaschutz und -anpassung (Office for Heat Planning, Climate Protection, and Adaptation). The latter can be contacted via Jaqueline Hemmers, who can be reached at 02202 14-2894 or by email at [email protected].

It is important to note that the return of the switchboard's operations is not yet confirmed until next week, but citizens should expect it to be operational again in the upcoming week. The city has provided a timeline for the return of the switchboard's operations and encourages citizens to check the municipal homepage for any updates regarding the switchboard's operations.

In urgent cases, citizens can contact the published departments or contact persons directly as an alternative to the unavailable switchboard. The city of Bergisch Gladbach has made it a priority to ensure that citizen inquiries are handled efficiently and effectively, even during this temporary period of switchboard unavailability.

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