Workplace Peril on the Rise: The Emergence of 'Quiet Cracking' Following the Trend of 'Quiet Quitting'
In recent years, managers have been faced with a phenomenon known as "quiet quitting," where employees do only the bare minimum at work. A new trend, "quiet cracking," is emerging and gaining traction, described as a persistent feeling of dissatisfaction leading to disengagement, poor performance, and a heightened desire to resign.
The term "quiet cracking" was introduced by analysts at the cloud learning platform TalentLMS. According to a report by TalentLMS, 54% of employees surveyed reported experiencing some level of quiet cracking. This trend, while not always manifesting as exhaustion, is equally dangerous as quiet quitting, as it can lead directly to the latter.
Jim Harter, a researcher at Gallup, describes quiet cracking as employees who feel less connected, less satisfied with their employer, and more likely to seek another job. They feel detached, but they also feel stuck, which is not good for employers. In a weaker job market, many workers hesitate to quit roles that leave them unfulfilled or lead to burnout. Instead, they remain feeling disconnected, stuck, and less loyal to their employer.
Frank Giampietro, Head of Employee Well-being at EY Americas, stated that quiet quitting and quiet cracking are "two sides of the same coin." Both are responses to burnout and can create significant problems for businesses if not addressed. The cost of lost productivity from disengaged employees reaches $2 trillion annually for U.S. businesses alone, according to Gallup.
Organizations that do not address burnout, disengagement, and dissatisfaction among their employees risk long-term declines in performance, innovation, and employee retention. Without effective strategies to combat these issues, the consequences go far beyond morale, affecting productivity and causing significant financial losses for businesses.
TalentLMS, a cloud-based learning management system, provides flexible, quick, and cost-effective e-learning solutions for companies, mainly in the German-speaking region. However, there are no specific publicly available findings or reports from TalentLMS regarding the trend of "quiet quitting" or "quiet cracking" in work environments.
In conclusion, the emergence of "quiet cracking" in workplaces is a concerning trend that organizations must address to maintain productivity, innovation, and employee retention. Effective strategies to combat burnout, disengagement, and dissatisfaction are crucial in preventing the rise of quiet cracking and quiet quitting.
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